Having an issue with PineGen AI? Chat with us and we'll help you resolve it — support for Thai TradingView traders building Pine Script strategies and automated trading (เทรดอัตโนมัติ) systems.
Tell us a bit about what you need and our team will get back to you.
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Have any Query
You can contact PineGen AI for support with a wide range of topics related to the platform.
If you are not sure which option is best, this quick guide can help.
To help us support you faster, please include a few helpful details in your message. Let us know what you were trying to do, what happened, and what kind of help you need. If your question is related to PineGen AI usage, it also helps to share your prompt, script, or a short explanation of the result you expected.
If you are reporting a technical issue, please include the exact error message if you have it. A screenshot can also be helpful when it makes the issue easier to understand. You do not need to send a long message, but including the right details can help us guide you more clearly.
The Contact Us page isn't only for problems or support requests. it's also a place to share ideas that could help improve PineGen AI. If you have a suggestion for a feature, an idea for a better workflow, or feedback based on your experience building Pine Script strategies on PineGen AI, we'd love to hear it. Feedback from Thai traders plays an important role in shaping how the product grows over time.
Before sending your message, we recommend checking the FAQ and User Manual first. These resources often answer common questions, explain how PineGen AI works, and walk you through the basics of the platform which can save you time and get you moving again more quickly. The FAQ is useful for quick answers on general topics such as account access, billing, support options, and getting help with Pine Script strategy generation. The User Manual is the better place to look if you want more detailed guidance on how to use PineGen AI, understand its features, and improve your overall workflow. You may also find it helpful to explore the Resources page and our YouTube channel. These include case studies, user guides, Pine Script strategies, blog articles, and videos that can help you learn more and answer simpler questions on your own. If you still need help after checking these resources, feel free to reach out. Whether your question is technical, account-related, or connected to strategy generation, you can use the options on this page to get the support you need.
Our goal is to make PineGen AI easier to use, easier to understand, and more helpful for every user. Whether you are contacting us with a support issue, a general question, a billing concern, or a business inquiry, we want the process to feel simple and clear.
If you still have questions after reading this page, just use the contact form, send an email, or choose the meeting option that fits your needs best.
Send us a message and our team will be happy to assist you.
